Refund & Cancellation Policy
Thank you for purchasing Uttam Kheti products at uttamkhetigroup.com.
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product you have received, you may request a refund, store credit, or exchange within 4 calendar days of delivery.
Please read the details below to understand how our return and refund process works.
Refund Eligibility
To qualify for a return:
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For other cases ,the returned item must be unused, unopened, and in original packaging.
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Products purchased as sets or combos cannot be returned individually.
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A full, unedited parcel-opening video is recommended to assist us in handling damage-related complaint or return request.
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Items purchased through credit points are not eligible for refunds.
Cancellations
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Orders cannot be cancelled once they are processed or shipped.
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You may still request a return as per this policy after receiving the item.
Return Process
To initiate a return:
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Email us at rayyamartwholesale4u@gmail.com and request a Return.
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Include:
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Proof of purchase
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Ship the item to the address below:
UTTAM KHETI GROUP
Green Avenue, Pheruman Road, Rayya
Amritsar – 143112
Punjab, India
Return Shipping method:
We strongly recommend using a trackable courier service.
Refund Process
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Once we receive and inspect your returned item, we will process your refund or exchange.
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Please allow up to 4 working days for our team to complete the inspection and initiate your refund.
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You will receive an email notification once your refund is processed.
Contact Us
For questions related to returns or refunds, contact us:
📞 9915711411
📧 rayyamartwholesale4u@gmail.com