SHIPPING POLICY
GENERAL
- This website with the URL of uttamkhetigroup.com is operated by Noor Navkaaj Enterprises
- We are committed to delivering the order placed by you with in the given period and in accordance with this Delivery policy
- Currently ,we do not offer worldwide shipping on all our products subjects to the provisions of this policy.
- You are advised to read our terms and conditions along with this policy
- By using this website ,you agree to be bound by terms contained in this policy without modifications.If you do not agree to the terms contained in this policy you are advised not to transact on this website.
- The following currency is used in this website: INR( Indian National rupee)
- All orders are subject to product availability .If an item is not in stock at the time you place your order,we will notify you and refund the total amount using original payment method.
- We make all commercially reasonable endeavours to ensure that the products are delivered to you in a timely manner.
- Please read the policy before making a purchase, so that you understand your rights as well as what you can expect from us.
DEFINITIONS:
- Customer means a person who buys any goods for consideration but does not include a person who purchases with the purpose of reselling them .
- Website means the website with url uttamkhetigroup.com
COST OF SHIPPING
- Generally we ship free for most of the products ,particularly Prepaid and retail orders, However shipping fee may be charged on cash on delivery ,expedited delivery,low cost items, large shipments and certain B2b orders .
- Shipping charges are applied at checkout window and with total price of goods.
SHIPPING UPDATES:
- Once your order ships, you will get notification with details of the courier service provider and other relevant information through email/sms/whatsapp as applicable.
HANDLING TIME
- It usually takes 1-2 days to process and dispatch the products once the order is placed with us.
- We strive to process and dispatch your products at the earliest.
TIME FOR SHIPPING:
- Delivery time depends on the product ordered and the location of delivery. Approximate delivery time 3-4 working days or as specified on the product details or may be shown at the time of check out window.
- The delivery time is indicative and can vary with external factors.
OTHER RULES
- No change in shipping address will be entertained after the order is placed.
- While we shall strive to ship all your ordered products together,this may not always be possible due to product characteristics or availability.
- The cash on delivery option will attract shipping charges in certain cases and may not be available at all the pincodes .
- Partial refunds will not be entertained.
- We endeavour to engage logistics partners,employess,agents with the highest standards and ethics ,you agree and acknowledge that the actions ,inactions of the delivery individuals are not in our control and it is not possible to monitor and observe each delivery executive and we shall not be liable for any action from the part of logistic partners .Any disputes between you and logistic partner shall be settled between you and logistics partner.
RESTRICTIONS:
Some items may not be eligible to be delivered to all geographical locations. You will be notified for the same.
WRONG OR INCOMPLETE ADDRESS:
- a) You shall ensure that all information that is submitted by you to us on the platform is true ,complete, accurate and sufficient to identify the actual place of delivery.
- b) If you have entered the wrong shipping information or contact details, it might cause delay or missed delivery and you will not be eligible for reshipment or a refund on such transaction.
- a) YOUR DATA
The privacy of your data supplied to us during the shipping procedure is also governed by our privacy policy.
CHANGES TO THIS POLICY
- Please note that we may from time to time change the terms of this policy and evry time you wish to use this website ,please check the policy to ensure you understand the terms and conditionsthat apply at that time.
- If you do not wish to accept the revised policy you should not continue using our services.If you continue to use the services after the date on which the changes come into effect,your use of the services indicates your agreement to be bound by the new policy.
FORCE MAJEURE
We shall not be considered in breach of the guarantee or terms of service and shall not be liable to the customer for any cessation,interruption,or delay in performance of its obligations by reasons beyond our control including natural disasters ,pandemics,fire,an act of god or public enemy,famine, plague,the action of court or public authority ,change in law,explosion,war ,terrorism,armed conflict,labour strike,lock out, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen.
CONTACT US
For any feedback,concern or query.Ypu may please reach out to us on the conact details below
Customer care: support@uttamkhetigroup.com